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FREQUENTLY ASKED QUESTIONS

HOW TO RETURN ITEM AVAILABILITY
REFUNDS ORDER STATUS

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MY ZARA ACCOUNT
REGISTRATION AND LOG IN MANAGING MY PROFILE MY FAVOURITES VIEW MORE
ITEMS AND SIZES
ITEMS AVAILABILITY WHAT’S MY SIZE? COMPOSITION AND CARE VIEW MORE
GIFT OPTIONS
GIFT CARD
SHIPPING
SHIPPING METHODS, TIMES AND COSTS ORDERS IN SEVERAL SHIPMENTS WHERE DO WE SHIP? VIEW MORE
PAYMENTS AND INVOICES
PAYMENT METHODS PAYMENT SECURITY INVOICES VIEW MORE
MY PURCHASES
ONLINE SHOPPING ORDER STATUS CHANGE OR CANCEL AN ONLINE ORDER VIEW MORE
EXCHANGES, RETURNS AND REFUNDS
HOW TO RETURN HOW TO EXCHANGE REFUNDS VIEW MORE
ZARA EXPERIENCES
OUR CLOTHES COLLECTION PROGRAMME NEWSLETTER STORE MODE IN THE APP VIEW MORE
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